General items

What is iSalud.com?

iSalud is the Affiliated Agency for health insurance sales by telephone and over the Internet. iSalud offers its customers the best possible conditions.

What is the grace period?

To request certain medical tests or procedures you need to be insured for a certain amount of time with ADESLAS.

What are co-payments?

These are amounts that you must pay for access to certain services and that allow you to balance out your monthly insurance fee.

How can I add additional insured parties to my policy?

In case of additions, cancellations, changes of spouse or any other modification that affects the family unit, you can make these changes quickly and easily by calling 0034 917 370 673.

Why choose adeslas.isalud.com?

adeslas.isalud.com guarantees your health and that of your family via the most comprehensive and affordable health insurance on the market.

Because we know what your priorities are, and because we know about health…

  • The best doctors and medical centres.
  • The best conditions for our insured parties.
  • Maximum national and international coverage with more than 40 years’ experience.
  • Easy and fast to purchase: 6 minutes.
  • Continuous personalised service. Your own personal health advisor.
  • The trust of a health expert with more than 4 million insured parties nationwide.
  • A national leader in healthcare insurance.
  • Always supporting you and your family… 0034 917 370 673

How can I purchase my ADESLAS health insurance through adeslas.isalud.com?

You can do it in one of the following ways:

  • Through this website: By clicking on the “Calculate” button that appears on the home page at any time of day. The online purchase process is carried out under the strictest security conditions.
  • Over the phone: By contacting iSalud directly. You can purchase your insurance with a single call to 0034 917 370 673. We’re available from 10:00 to 20:00 (from Monday to Friday).

I’ve made my purchase online. What are the next steps?

The online purchasing process is very simple. After completing your personal and bank details, the purchase will come into effect and within approximately one week iSalud will send the documentation to the address of the policyholder.

Where can I view the professionals and centres to which I have access with my ADESLAS health insurance?

On our website, in the "Medical Team" section, by clicking the “Locate your doctor and testing centre” button.

You can also consult all the necessary information about the professionals you can visit and the price of your consultations and/or services, by calling 0034 917 370 673.

How can I contact adeslas.isalud.com?

You can request any information you need via:

  • Internet: You can send us any questions, suggestions or comments.
  • Over the phone: By calling us on 0034 917 370 673
  • We’ll contact you: Use our website to let us know you want us to contact you to answer your questions.

What are the grace periods for ADESLAS health insurance products?

See ADESLAS grace periods

All grace periods are eliminated in the event of a life-threatening emergency.